Use this form to describe the incident. Include the website URL, symptoms, warnings, approximate start time, hosting provider, and the access you still have. Do not send passwords, private keys, API tokens, one-time codes, or backup encryption keys.
Note: In most circumstances, we are available 24×7. For immediate service, please complete our form below.
Before you submit
- Record the exact warning or redirect.
- Preserve current files, database, and logs if possible.
- Note cleanup actions already attempted.
- Identify other sites on the same hosting account.
- Prepare secure access only after authorization and scope are established.
Alternative contact
Use the public phone number or email configured under Appearance → RecoveryPress Settings.