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Client experiences

Client Testimonials

Feedback from clients who relied on a careful, clearly explained approach to website recovery and security.

Selected feedback from clients about communication, technical clarity, and the experience of working through a difficult website incident.

My web site would only come up to a blank page.  Hosting provider would not help me.  A friend referred me to WP Recovery Experts and Shane (the lead tech/owner).  Shane is like a walking tech encyclopedia!  Even though my site wasn't hacked, Shane helped me fix the website, and he was very reasonable.  He's a friendly guy and very approachable.

John - retired engineer with blog website

After trying 2 other web site recovery companies, WP Recovery Experts stepped up and fixed my site.  Very happy with the turnaround time and thoroughness.

Sammy, Site Owner, Florida

My site {omitted} was attacked in July 2026.  I was unable to login and my site was defaced.  Shane at WP Recovery Experts was able to recover both my website and the data from the database.  He did a great job!

Charles E. - Non-profit site owner

I am the owner of 6 websites, all of which were attacked Friday, July 24, 2026.  I contacted WP Recovery Experts.  Shane immediately assisted me in recovering all 8 sites, as well as hardening them against future attacks.  Very satisfied A+ Very Responsive

James, Business Owner, North Dakota

We had two sites attacked and our hosting provider shut down my websites.  Shane cleaned and repaired both sites quickly and they even gave me free access to their new WordPress security plugin. (Note: As of August 2026, this plugin is in beta testing.)

Laura Hutchinson, site owner, Oregon

I noticed that my site was down at 11pm PST.  Contacted my web hosting provider and they were not able to help and said they do not offer that service, and they didn't have a backup of my site.  I found Shane at WP Recovery Experts online and emailed him at 1am PST.  He responded by 2am, and worked on the site all night and had it fully recovered by 1045am PST that morning.  Very professional and thorough.

Jason T. - California small business
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